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apple support swollen battery

Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. iOS 10.1.1, Apr 24, 2017 10:33 PM in response to CecilB.16 I realized they had simply sent back my defective watch with the swollen battery in place. so swollen it just falls out if its not sitting. While it worked on this occasion, that too is an incredibly risky thing to do. I was at the apple store today and they sent it back and i will get a new one completly for free, even mine is 2 years old , Jun 9, 2017 8:36 AM in response to Everythingbagel It has extended the Apple Watch service coverage to include the first-generation smartwatches suffering from this issue. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com! Does anyone else have this problem and know of a solution? I read the fine print on the note they sent back with the watch, and it says the watch 'isn't working correctly because it has accidental damage'. I have this problem too, the battery push the screen up... its happens few days ago... May 26, 2017 11:17 AM in response to ukemefromyorkton Best of luck~Cecil, May 2, 2017 5:04 AM in response to w83design It was under AppleCare so I took it in today to be replaced. If you have AppleCare+, it gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Well engineered product use smart battery technology for warn of failure and over voltage / current protection. On one instance it showed the Apple Logo but instantly turned off again. Recently my Watch (Series 2 42mm) wont turn on. Pinterest. All postings and use of the content on this site are subject to the. (adsbygoogle = window.adsbygoogle || []).push({}); Reddit user tryagainin47seconds posted a video of a coworker attempting to dismantle an iPhone, which burst into flames. I got the new one back a week later, and within an hour of wearing it the front popped off again. WhatsApp . If I place it to charge it will get warm but wont turn on. In response to Everythingbagel, Hi! May 3, 2017 10:42 AM in response to meejahor Next step is to go directly to the store. Looks like no one’s replied in a while. Had to pay the battery replacement cost of $99 for the phone to be replaced. I would recommend scheduling an appointment at an Apple store, contacting Apple Support via. Thanks folks. The most recent example was an iPhone 6 owned by an 11-year-old girl that caught fire. The most likely explanation is that the man punctured the battery. 0120bentl, Jun 22, 2017 11:31 AM in response to kimberlyfromcanton, User profile for user: I just went through Apple Support chat and was told this is not covered. Question: Apple is sued for swollen Apple Watch batteries. Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR January 10, 2020. iPhone 6s and iPhone 6s Plus Service Program for No Power Issues October 04, 2019. In response to Everythingbagel. took it to apple and im past warranty and dont have apple care so i have to pay. Must be common now. 2021 MacBook Pro details: New design, MagSafe, more, Netflix testing AirPods spatial audio support, Apple to bring Music + Podcasts apps to Microsoft Store, You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. It only takes a minute to sign up. In response to CecilB.16, Common problem, take it in and they send it back for repair, no charge, Apr 29, 2017 11:49 AM in response to Everythingbagel Lithium ion batteries burn at over 1,000F, which is awfully close to the temperature where aluminum melts […] it’ll burn straight through your shoe and foot before you block oxygen to the violent reaction. Apple Watch with display popped off and swollen battery via ... described by users on the Apple Support Communities over the past few years. Five years ago, very few systems used this battery type. The battery itself appears to have been third-party. In response to Everythingbagel. Swollen battery Apple Watch Battery had been replaced by coworker who originally owned the phone and he thinks it was faulty equipment. A swollen battery can prevent an Apple Watch from powering on or cause the display to burst open. Appsavvy, Jun 9, 2017 8:36 AM in response to Everythingbagel, User profile for user: In response to kimberlyfromcanton, hi, if you haven't sorted your watch out yet I have just been told by the online Helpdesk the policy is definitely 3 years, Jul 13, 2017 11:09 AM in response to Everythingbagel By. I just went through Apple Support chat and was told this is not covered. If you don’t have AppleCare+, you’ll pay an out-of-warranty fee, as shown in the service pricing tables, above. meejahor, May 2, 2017 5:21 AM in response to Nyhippie, User profile for user: At the end really, really happy. It's unclear how many people are affected, but reports have cropped up several times on Apple's support forums and Reddit. Apple is said to have been hit by a new lawsuit, claiming that the company ignored the Apple Watch's battery issue. Jul 27, 2017 6:48 PM in response to Everythingbagel w83design, Apr 29, 2017 11:49 AM in response to Everythingbagel, User profile for user: I had the same problem. CecilB.16, Nov 10, 2016 3:19 PM in response to Everythingbagel, User profile for user: kimberlyfromcanton, May 2, 2017 7:18 AM in response to Everythingbagel, May 2, 2017 7:46 AM in response to kimberlyfromcanton, User profile for user: Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. Each incident of accidental damage is subject to a service fee. In response to Everythingbagel, Same problem here. Ask Different is a question and answer site for power users of Apple hardware and software. But the swollen battery broke through and destroyed the unit. The man then stamps on the phone to extinguish the flames. Apple did - few others. This is not a safety issue and Apple will replace eligible batteries, free of charge. Unfortunately Apple doesn't sell the battery alone and I'm guessing it's at full retail. Hassan Abbas - April 4, 2019. Like most lithium-ion battery packs, the pouches used to power Apple Watch … Sadly the website is not as clear as it could be and tries to cover most situations but “swollen battery”, which is a … Not the best experience as the options given me were to 1) risk my safety with the battery, 2) pay the $99, or 3) go to a 3rd party. To start the conversation again, simply ask a new question. In response to ukemefromyorkton. In response to w83design, May 2, 2017 5:21 AM in response to Nyhippie I would have been glad to continue to use this Macbook plugged in as I had always done, even though the battery only kept a charge of 1-2 hours despite a low cycle count. Last year, it offered free repairs for Apple Watch 2 models experiencing battery problems, including expanding. Absolutely don’t step on it like you might with paper. 0. Business systems like Thinkpads and Latitudes were made with rigid-cased packs containing steel-enclosed 18650 batteries - the very same cells Tesla uses in the Model S and Model X, but among PC makers, only Lenovo still offers and then only in a couple of models. He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. Affected units were manufactured between October 2016 and October 2017 and eligibility is determined by the product serial number. Sign up to join this community . The iPhone runs iOS and includes a large collection of mobile apps through the App Store. More. Such fires are short-lived, so it may have burned itself out rather than been extinguished by stamping on it. Watch Sport 38MM (1st gen), Very disappointed in Dell quality and the fact no warning for the failure. iPhone battery replacement. Apple carries out a number of iPhone repairs in-store these days, but there is one fault that stores are forbidden from touching, and that’s swollen batteries. In response to Everythingbagel. Photos of the issue have been shared by customers in the Apple Support … Report: Swollen battery replacement for the Dell XPS 13 with Dell NBD Premium Support Fortunate. Apple has come to their aid by informing authorized repair facilities that the Apple Watch swollen battery issue is now covered under warranty. Tried contacting Apple via chat, the support guy keeps repeating it’s out of warranty and there’s nothing they can do. Less, User profile for user: Question: Q: Apple Watch Series 2 Swollen Battery - Wont Turn On - GSX Portal Case SN4534. Just had my appointment with Apple Store Orchard in Singapore for a swollen battery on a launch day iPhone X. Apple did - few others. More Everythingbagel, User profile for user: Which is ridiculous; I've never gotten it wet, it's just over a year old, it has no dents or scratches, and the battery is visibly swollen. i have a 13 inch white macbook. Facebook. May 2, 2017 7:18 AM Reply Helpful. Although lithium-ion battery fires are rare (unless you bought a Samsung Galaxy Note 7), the sheer number of devices in use means that even a tiny percentage will result in a handful of fires each year. This isn’t Apple’s first dance with Apple Watch battery problems. I fixed it myself and it wasn't that difficult - but was pretty surprised that Apple won't cover this swollen battery issue.

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